10-Step Guide to Installing a Ring Video Doorbell

Embark on a transformative journey to enhance your home security with the Ring Video Doorbell. This innovative device empowers you to monitor your property remotely, keeping an eye on visitors, deliveries, and potential threats. Its sleek design and intuitive features seamlessly integrate into your existing home infrastructure, providing you with peace of mind wherever you are.

Installing the Ring Video Doorbell is a straightforward process that can be effortlessly accomplished by following our comprehensive guide. Whether you’re a seasoned DIY enthusiast or a first-time homeowner, our step-by-step instructions empower you to complete the task with confidence. Prepare to elevate your home’s safety and convenience with the Ring Video Doorbell.

First and foremost, gather the necessary tools for the installation. You will require a screwdriver, a drill, a level, and perhaps a doorbell chime (optional). Before commencing the installation, decide on the ideal placement for your Ring Video Doorbell. Select a location with a clear view of the entrance, ensuring unobstructed access to your door. This strategic positioning will optimize the device’s functionality and maximize its benefits.

Choosing the Right Ring Video Doorbell

The first step in installing a Ring Video Doorbell is choosing the right model for your home. Ring offers a range of doorbells with varying features and capabilities. Here are some key factors to consider when making your choice:

Type of Power Source:

Battery-powered: These doorbells run on rechargeable batteries, which typically last for several months on a single charge. They are ideal for homes where there is no existing doorbell wiring or for situations where you want to avoid running wires.
Wired: Wired doorbells are connected to your home’s electrical system and provide continuous power. They offer more stable performance and longer battery life, but they require more complex installation.

Video Quality:

Resolution: The resolution of your doorbell’s camera determines the clarity and sharpness of the images and videos it records. Higher-resolution doorbells provide more detailed footage.
Field of View: The field of view indicates the area that the doorbell’s camera can cover. A wider field of view allows you to see more of your doorstep and surrounding area.

Motion Detection:

Customizable Motion Zones: Some doorbells allow you to define specific areas in your field of view where motion detection will be triggered. This can help reduce false alerts and focus on the most important areas.
Motion Alerts: Doorbells send push notifications to your smartphone or tablet when motion is detected. Some models offer customizable alert settings, allowing you to adjust the sensitivity or schedule when alerts are sent.

Other Features:

Two-Way Audio: This feature enables you to communicate with visitors at your doorstep through the doorbell’s built-in speaker and microphone.
Night Vision: Night vision allows your doorbell to record clear images and videos even in low-light conditions.
App Integration: All Ring doorbells integrate seamlessly with the Ring app, where you can view live video, respond to alerts, and manage your device settings.

Preparing Your Home for Installation

1. Choose the Right Installation Location

The ideal location for your Ring Video Doorbell is a well-lit area with a clear view of your entryway. Avoid mounting it in areas with direct sunlight or excessive heat, as this can interfere with the device’s performance. Additionally, ensure that the location has a strong Wi-Fi signal for reliable connectivity.

2. Prepare the Wiring and Power Source

Your Ring Video Doorbell requires a power source to operate. There are two main options for powering the device:

Hardwire: Connecting the device directly to your home’s electrical wiring. This option provides the most stable and reliable power supply and is recommended if possible.
Battery-powered: Using a rechargeable battery that powers the device. This option is more convenient and portable, but requires regular charging and may not provide the same battery life in colder temperatures.

If you choose to hardwire the device, you will need to run a wire from your doorbell chime to the installation location. The wire should be 16-24 AWG and long enough to reach the doorbell transformer and the device itself. Alternatively, if you opt for battery power, you can charge the battery using the included charging cable and insert it into the device.

3. Gather Necessary Tools and Materials

Before starting the installation, gather all the necessary tools and materials:

Tool/Material	Purpose
Screwdriver (Phillips and flathead)	Tightening screws
Drill (optional)	Drilling holes for hardwire installation
Wire strippers	Exposing wire for hardwire installation
Level	Ensuring the doorbell is installed straight
Mounting bracket	Mounting the doorbell to the wall
Screws	Securing the mounting bracket

Mounting the Baseplate and Doorbell Unit

1. Mount the Baseplate

Place the baseplate over the desired location and mark the screw holes. Drill pilot holes if necessary. Secure the baseplate using the provided screws.

2. Level the Baseplate

Use a level to ensure the baseplate is level. If not, adjust the screws accordingly.

3. Connect the Wires to the Doorbell Unit

The doorbell unit has four terminals: Front, Trans, Rear, and GND. Connect the wires from your existing doorbell transformer as follows:

Ring Doorbell Terminal	Existing Doorbell Wire
Front	Front door button wire
Trans	Transformer wire connected to front door button wire
Rear	Transformer wire connected to rear door button wire (if applicable)
GND	Ground wire

Note: If you do not have an existing doorbell transformer, you will need to install one before proceeding.

Secure the wires by tightening the terminal screws. Tuck any excess wire into the baseplate cavity.

Connecting the Wires and Power Supply

Identifying the Wires

Before connecting the wires, it’s crucial to identify them correctly. The Ring Video Doorbell typically comes with two wires: a doorbell wire and a ground wire. The doorbell wire is usually thicker and carries the voltage needed to power the device, while the ground wire provides a safe path for any excess electricity.

Installing the Doorbell Wire

Locate the existing doorbell wires: Remove the cover of your old doorbell and locate the two wires connected to it.
Disconnect the existing doorbell: Unscrew the terminals to disconnect the wires from the old doorbell.
Connect the Ring doorbell wire: Connect the thicker wire to the "Front" terminal on the Ring Video Doorbell and the thinner wire to the "Rear" terminal. Secure the wires tightly.

Installing the Ground Wire

Check if a ground wire exists: If your existing doorbell or wiring does not have a ground wire, refer to the "Troubleshooting" section in the Ring Video Doorbell user manual.
Connect the ground wire: If a ground wire is available, connect it to the green screw terminal on the Ring Video Doorbell.

Powering the Ring Video Doorbell

Identify the power source: The Ring Video Doorbell can be powered through your existing doorbell transformer or an optional plug-in adapter.
Connecting to a doorbell transformer: Use the provided wire nuts to connect the doorbell wires to the terminals on the doorbell transformer. Typically, the thicker wire connects to the "Terminal 1" and the thinner wire to "Terminal 2".
Connecting to a plug-in adapter: If you don’t have an existing doorbell transformer, use the provided plug-in adapter. Connect the doorbell wires to the terminals on the adapter and plug the adapter into a nearby outlet.

Power Source	Connection
Doorbell Transformer	Wire nuts to transformer terminals
Plug-in Adapter	Wires to adapter terminals, adapter plugged into outlet

Syncing the Doorbell with Your Phone

Once you’ve installed your Ring Video Doorbell, the next step is to connect it to your smartphone. Here’s a step-by-step guide to help you through the process:

1. Open the Ring app

If you haven’t already, download and install the Ring app from the App Store (iOS) or Google Play Store (Android).

2. Create an account

If you’re a first-time user, you’ll need to create an account by providing your email address and creating a password.

3. Connect your device

Tap the “Set Up a Device” button in the app and select your Ring Video Doorbell model. Follow the on-screen instructions to connect your doorbell to your Wi-Fi network.

4. Test your doorbell

Once your doorbell is connected, you can test it by pressing the button on the front of the device. You should hear the doorbell chime inside your home and receive a notification on your phone.

5. Customize your settings

The Ring app allows you to customize various settings for your doorbell, including:

Setting	Description
Motion detection	Adjust the sensitivity of the motion detector to minimize false alerts.
Video recording	Choose the recording quality and length of videos captured by the doorbell.
Night vision	Enable or disable night vision to improve visibility in low-light conditions.
Alerts	Configure the types of alerts you receive, such as motion alerts or doorbell presses.
Shared users	Add additional users who can access the doorbell’s live view and receive alerts.

Setting Up Your Ring App and Preferences

Once you have installed your Ring Video Doorbell, you will need to set up the Ring App on your smartphone or tablet to access its features and receive notifications.

Here are the steps to set up your Ring App:

Configuring Motion Detection and Notifications

Once your Ring Video Doorbell is installed, you can configure motion detection and notifications to get alerts when someone approaches your door.

Motion Zones

Motion zones allow you to create specific areas where the doorbell will detect motion. You can adjust the sensitivity and size of each zone to minimize false alerts.

Motion Detection Settings

You can set the sensitivity of the motion sensor to adjust how quickly it triggers an alert. You can also choose between three modes: “Standard”, “Light”, and “Frequent”.

Real-Time Notifications

When the doorbell detects motion, it will send a notification to your smartphone or tablet. You can customize the notification settings to receive alerts for all motion or only for specific zones.

Motion Alerts Playback

If you miss an alert, you can review the motion alert history in the Ring app. This allows you to see what triggered the alert and take appropriate action.

Privacy Zones

You can create privacy zones to block out areas where you don’t want the doorbell to detect motion. This can include areas like your neighbor’s property or a busy street.

Advanced Motion Detection Settings

In the Ring app, you can enable additional motion detection settings to customize your alert system. These settings include:

Motion Frequency: Set the number of times motion is detected before an alert is triggered.
Motion Duration: Adjust the length of time motion must be detected before an alert is triggered.
Motion Ignore Zone: Specify a zone where the doorbell will not detect motion.

Adjusting Video Settings

Customize the video settings of your Ring Video Doorbell to optimize the image quality and viewing experience.

From the Ring app, select your Doorbell, tap “Video Settings,” and adjust the following:

Video Resolution: Select the video quality between “Best Quality” (highest resolution) and “Power Saving” (lower resolution).
Field of View: Choose a wider or narrower field of view to capture a broader or more focused area.
Night Vision: Enable or disable night vision to enhance visibility in low-light conditions.

Audio Quality

Fine-tune the audio quality of your Doorbell to ensure clear communication with visitors.

Access “Audio Settings” within the Ring app and adjust the following:

Volume: Set the volume levels for the microphone and speaker.
Echo Cancellation: Enable this feature to minimize echoes and improve audio clarity.
Noise Reduction: Activate this option to reduce background noise and enhance speech intelligibility.

Power Settings

Configure your Doorbell’s power settings to optimize battery life or power consumption.

Battery Mode: Choose between “Optimal Power Saving” (extends battery life) or “Best Performance” (prioritizes video quality).
Quick Release Battery: Enable this option for easy battery replacement without removing the Doorbell from its mount.
Hardwire Kit (Optional): Connect your Doorbell to a power source using the optional Hardwire Kit to provide continuous power.

Troubleshooting Common Installation Issues

1. Ring Device Not Receiving Power

Check the power supply to ensure it’s connected securely to the doorbell and outlet.
Reset the circuit breaker or replace the fuse that powers the outlet.
If the issue persists, contact an electrician to inspect the wiring.

2. Ring Device Not Connecting to Wi-Fi

Verify the Wi-Fi network name and password are entered correctly.
Move the Ring device closer to the router to improve signal strength.
Reset the router by unplugging it for 30 seconds and plugging it back in.

3. Ring Device Not Detecting Motion

Adjust the motion sensitivity settings in the Ring app.
Ensure the motion area is within the range specified for your device.
Clear any obstructions from the front of the doorbell that may block the motion sensor.

4. Ring Device Not Sending Notifications

Check the notification settings in the Ring app to ensure they are enabled.
Make sure the app has permission to send notifications on your device.
Verify that the internet connection is stable and the Ring device is connected to Wi-Fi.

5. Ring Device Not Recording Video

Check the recording settings in the Ring app to ensure it’s enabled.
Verify that the Ring device has enough storage space.
Clear the Ring device’s cache by pressing and holding the setup button for 20 seconds.

6. Ring Device Not Playing Audio

Adjust the audio settings in the Ring app.
Check the volume on your smartphone or tablet.
Clean the speaker on the Ring device gently with a soft cloth.

7. Ring Device Not Responding to Commands

Make sure the Ring app is up to date with the latest version.
Reset the Ring device by pressing and holding the setup button for 10 seconds.
If the issue persists, contact Ring support.

8. Ring Device Constantly Disconnecting from Wi-Fi

Check for any Wi-Fi interference from other devices, such as microwaves or baby monitors.
Update the firmware on the Ring device to the latest version.
Contact Ring support if the issue persists despite troubleshooting steps.

9. Ring Device Showing a Black Screen

Power Cycle the Device: Unplug the Ring device from its power source and plug it back in after 30 seconds.
Check for Firmware Updates: Install the latest firmware update for your Ring device through the Ring app.
Factory Reset: Press and hold the setup button on the back of the Ring device for 10 seconds to perform a factory reset.
Inspect the Lens: Make sure there are no obstructions or dirt on the lens that could block the camera’s view.
Contact Ring Support: If all troubleshooting steps fail, contact Ring support for further assistance. They can provide additional troubleshooting guidance or help diagnose a faulty device.

Maintaining Your Ring Video Doorbell

Keep the Battery Charged

Ring Video Doorbells operate on rechargeable batteries. Typically, they can last 6-12 months on a single charge. When the battery gets low, you’ll receive a notification on your phone. Always have a spare battery on hand for quick replacement.

Clean Your Doorbell Regularly

Dirt, dust, and debris can accumulate on your Ring Video Doorbell over time, affecting its performance. Regularly wipe it down with a damp cloth to keep it clean.

Inspect the Mounting

Make sure your Ring Video Doorbell is securely mounted on its base. Any loose screws or movement can cause it to malfunction. Tighten any loose hardware as needed.

Check Wi-Fi Connectivity

Ensure that your Ring Video Doorbell has a strong Wi-Fi connection. Poor connectivity can lead to missed notifications and unreliable video footage.

Update the Software

Ring releases software updates regularly to improve the doorbell’s functionality. Keep your device updated to benefit from the latest features and bug fixes.

Clear the Storage

Ring Video Doorbells store recorded footage in the cloud. As the storage fills up, it can slow down the device and prevent new recordings. Periodically clear stored footage to keep the doorbell running smoothly.

Reset Your Doorbell

If you experience persistent issues with your Ring Video Doorbell, consider resetting it to its factory settings. This can resolve many software or hardware glitches.

Protect from Extreme Weather

Ring Video Doorbells are designed to withstand outdoor conditions, but extreme heat or cold can shorten their battery life. Consider installing a weather shield to protect the device.

Troubleshoot with Ring Support

If you encounter any unresolved issues with your Ring Video Doorbell, contact Ring Support for assistance. They can provide remote troubleshooting or send a replacement device if necessary.

Replace Your Doorbell (Optional)

Eventually, your Ring Video Doorbell may need to be replaced due to wear and tear or technological advancements. Ring offers trade-in programs or discounts on new devices when upgrading.

How to Install a Ring Video Doorbell

Materials:

Ring Video Doorbell
Phillips head screwdriver
Drill or impact driver
Screws anchors (provided with the doorbell)
Level

Instructions:

**Choose the Installation Location:** Determine the desired location for your doorbell and ensure there is a power source nearby.
**Turn Off Power:** Switch off the power to the doorbell circuit at the breaker or fuse box.
**Remove Existing Doorbell (Optional):** If replacing an existing doorbell, remove the old device and disconnect the wires.
**Install Mounting Bracket:** Use a screwdriver to attach the mounting bracket to the doorframe using the screws and anchors provided.
**Wire the Doorbell:** Connect the doorbell wires to the terminals on the back of the mounting bracket, matching positive to positive and negative to negative. Secure the wires with the provided wire nuts.
**Insert the Doorbell:** Slide the doorbell unit onto the mounting bracket until it snaps into place.
**Turn On Power:** Restore power to the doorbell circuit.
**Test the Doorbell:** Press the doorbell button to confirm that it rings or sends a notification to your phone.
**Configure the Settings:** Use the Ring app to configure your doorbell’s settings, such as motion detection, video quality, and notifications.

FAQs About Ring Video Doorbell Installation

How long does it take to install a Ring Video Doorbell?

Most installations can be completed in under an hour, including wiring.

Can I install a Ring Video Doorbell on any door?

Yes, Ring Video Doorbells are compatible with most door types, including wood, metal, and glass.

Do I need a professional to install a Ring Video Doorbell?

No, most homeowners can install a Ring Video Doorbell themselves using the provided instructions.

Is a Ring Video Doorbell battery operated?

Some Ring Video Doorbell models are battery operated, while others require a wired connection.

Step	Instructions
1	Download the Ring App from the App Store (iOS) or Google Play Store (Android).
2	Create a Ring account or log in if you already have one.
3	Follow the on-screen instructions to connect your Ring Video Doorbell to your Wi-Fi network.
4	Set up motion detection by adjusting the sensitivity and zones where you want to receive notifications.
5	Set up privacy zones to exclude areas from motion detection, such as your neighbor’s property or public sidewalks.
6	Customize your notifications Tailor your notifications to receive alerts only when you want. You can adjust settings such as: Motion alerts: Receive notifications when motion is detected. Ring alerts: Get notified when someone presses the doorbell button. Neighbor alerts: Join the Ring Neighbors community to receive notifications about suspicious activity in your area. Custom schedules: Set specific times during the day when you want to receive notifications.
7	Save your settings and start receiving notifications from your Ring Video Doorbell.