1. How to Access a New Account in Adobe Analytics

Embark on a journey of data-driven insights by seamlessly logging into your newly established Adobe Analytics account. This article serves as your comprehensive guide to unlocking the gateway to a world of actionable analytics that will elevate your digital marketing strategies to new heights. Whether you’re a seasoned data analyst or a novice just beginning your exploration, this step-by-step guide will empower you with the knowledge and confidence to navigate the Adobe Analytics platform effortlessly.

To initiate your login process, you must first verify the email address associated with your Adobe Analytics account. Once you have confirmed your identity, you will be presented with a login form. Enter your designated username and password with meticulous care, ensuring that each character is accurately entered. Once you have successfully input your credentials, click on the “Sign In” button and prepare to immerse yourself in a realm of data-driven decision-making.

Once you have successfully logged into your account, you will be greeted by a user-friendly dashboard tailored to your specific needs. The dashboard provides a concise overview of your website’s performance, including key metrics such as traffic, engagement, and conversions. From this central hub, you can delve deeper into specific data segments, customize reports, and gain insights that will inform your marketing strategies and drive your business towards success.

Understanding the Login Process

Logging into a newly added account in Adobe Analytics is a seamless process that involves a few straightforward steps. To ensure a smooth login experience, it is crucial to have a clear understanding of the steps involved.

Before initiating the login process, you should have received an email invitation from Adobe Analytics. This email typically contains the necessary credentials, including your login username and a temporary password. Keep this information readily available for the subsequent steps.

Once you have gathered the required credentials, follow these steps to log into your new Adobe Analytics account:

Navigate to the Adobe Analytics login page using the provided link or by visiting https://login.adobe.com/.
Enter your login username and temporary password in the designated fields.
Click the “Sign In” button to access your account.

Note:

Upon your first login, you will be prompted to change your temporary password for enhanced security. Choose a strong and memorable password that adheres to industry best practices.

Troubleshooting Tips:

Issue	Solution
Incorrect login credentials	Verify that you have entered the correct username and password. If you have forgotten your password, click on the “Forgot password?” link on the login page to reset it.
Unable to access the login page	Check your internet connection and ensure that you are using a supported browser. If the issue persists, contact Adobe support.

Navigating the Adobe Analytics Login Page

Accessing your new Adobe Analytics account begins with navigating to the login page. Simply type in “adobe.com/analytics” into your preferred web browser’s address bar, and you will be directed to the login page.

Accessing Your Account via Multiple Methods

The Adobe Analytics login page offers various methods for accessing your account. Firstly, you can enter your Adobe ID and password into the designated fields and click “Sign In.” Alternatively, if you have an existing Google or Microsoft account, you can utilize their respective buttons to log in seamlessly.

Below are the steps for logging in via multiple methods:

Method	Steps
Adobe ID and Password	Enter your Adobe ID (typically your email address) Input your password Click “Sign In”
Google Account	Click the “Sign In with Google” button Select your Google account Grant access to Adobe Analytics
Microsoft Account	Click the “Sign In with Microsoft” button Enter your Microsoft account credentials Click “Sign In”

Once you have successfully logged in, you will be directed to the Adobe Analytics dashboard, where you can begin exploring your account’s features and functionality.

Verifying Your Email Address

To complete the account creation process, you need to verify your email address. Here’s how you can do it:

Check your inbox for an email from Adobe Analytics. The email will contain a verification link.
Click the verification link in the email.
You will be redirected to the Adobe Analytics login page and asked to create a password.

Setting a Strong Password

Here are some tips for creating a strong password:
- Use a combination of lowercase and uppercase letters, numbers, and symbols.
- Make your password at least 8 characters long.
- Avoid using common words or phrases.
- Don’t use the same password for multiple accounts.

Once you have created a password, you will be logged into your new Adobe Analytics account.

Resetting Your Password

If you’ve forgotten your password, you can reset it easily. Here’s how:

Go to the Adobe Analytics login page.
Click the “Forgot your password?” link.
Enter the email address associated with your account.
Click the “Reset Password” button.

You will then receive an email from Adobe with instructions on how to reset your password.

Instructions for Account-Specific Passwords

If the process above does not work, you may be using an account-specific password.

In this case, follow these steps:

Log into Adobe Experience Cloud.
Click your profile photo in the top-right corner.
Select “Account Settings”.
Scroll down to the “Account-Specific Passwords” section.
Click the “Reset Password” link for the relevant account.

You will then be prompted to enter a new password.

Additional Information

Here are some additional things to keep in mind:

Password Requirements

Your password must be at least 8 characters long and contain at least one uppercase letter, one lowercase letter, one number, and one special character.

Password Expiration

Your password will expire every 90 days. You will be prompted to change your password when it expires.

Contacting Customer Support

If you are unable to log into a newly added account in Adobe Analytics, you can contact customer support for assistance. Here are the steps to contact customer support:

1. Log in to Adobe Experience Cloud

To contact customer support, you will need to log in to Adobe Experience Cloud. If you do not have an account, you can create one for free. Once you are logged in, you can access customer support by clicking on the “Help” tab in the top right corner of the screen.

2. Select “Contact Support”

On the “Help” tab, click on the “Contact Support” link. This will open a new window where you can submit a support request.

3. Choose the appropriate support channel

On the support request form, you will need to choose the appropriate support channel. You can choose to contact support by phone, email, or live chat.

4. Provide your contact information

Once you have chosen a support channel, you will need to provide your contact information. This includes your name, email address, and phone number.

5. Describe your issue

In the “Describe your issue” field, you will need to provide a detailed description of your issue. Be sure to include the following information:

The name of the account that you are trying to log into
The email address that is associated with the account
The error message that you are receiving
Any troubleshooting steps that you have already taken

The more information that you can provide, the better equipped customer support will be to help you resolve your issue.

6. Submit your support request

Once you have completed the support request form, click on the “Submit” button. A customer support representative will review your request and contact you as soon as possible.

Support Channel	Availability
Phone	Monday-Friday, 9am-5pm PST
Email	24/7
Live Chat	Monday-Friday, 9am-5pm PST

Logging in Using a Code Sent Via Email

To log in using an invitation code sent via email:

Open the invitation email and click on the provided link.
On the Adobe Experience Cloud login page, select “Don’t have an Adobe ID? Sign up.”
Enter your email address, the invitation code, and create a password.
Verify your email address by entering the code sent to you.
Once your email is verified, you can log in to Adobe Analytics using your new account credentials.
Navigating to Adobe Analytics

After logging in, you can navigate to Adobe Analytics by following these steps:
1. Click on the “Applications” tab in the Adobe Experience Cloud interface.
2. Scroll down and find “Adobe Analytics” in the list of applications.
3. Click on “View Details” to access the Adobe Analytics dashboard.

Logging in with Single Sign-On

For accounts that use Single Sign-On (SSO), you can log in using your company’s credentials:

Step 1: Access the Adobe Identity Management System (IMS)

Go to https://ims-na1.adobelogin.com/ims/login or click the “Sign In” button on the top right corner of the Adobe Analytics website.

Step 2: Select Your Identity Provider

In the login page, select your company’s name as the “Identity Provider” from the dropdown list.

Step 3: Enter Your Company Credentials

Enter your company’s username and password in the provided fields.

Step 4: Authenticate

Click the “Sign In” button to authenticate your identity.

Step 5: Accept the Terms of Service

If it’s your first time logging in, you may need to accept Adobe’s terms of service.

Step 6: Select Adobe Analytics

Once your identity is authenticated, you will be redirected to a page listing your subscribed Adobe products. Select “Adobe Analytics” from the list.

Step 7: Choose Your Login Method

You will be presented with two options to log in to Adobe Analytics:

Identity Provider: Logs you in using your company’s SSO credentials.
Adobe ID: Creates an Adobe ID and password for this account.

Select the desired login method and follow the on-screen instructions.

Troubleshooting Common Login Errors

Case 1: Invalid Credentials

Verify that you are entering the correct login credentials. Pay attention to capitalization and special characters. If you have forgotten your password, click the “Forgot Password?” link to reset it.

Case 2: Incorrect Login URL

Make sure you are accessing the correct Adobe Analytics login page. The URL should be: https://analytics.adobe.com/login

Case 3: Security Error

Your account may be temporarily unavailable due to security concerns. Wait for some time and try again, or contact Adobe Support for assistance.

Case 4: Sign-in Loop

If you are stuck in a sign-in loop, clear your browser’s cache and cookies. Close and reopen the browser, then try logging in again.

Case 5: Incompatible Browser

Adobe Analytics supports the latest versions of Chrome, Firefox, and Safari. If you are using an older or incompatible browser, update your browser to the latest version.

Case 6: Ad Blocker Interference

Some ad blockers can interfere with the login process. Disable any ad blockers or whitelist the Adobe Analytics login page in your ad blocker settings.

Case 7: VPN or Proxy Issues

Using a VPN or proxy server may cause login issues. Try connecting directly to the internet without using a VPN or proxy.

Case 8: Extensive Password Complexity

Adobe Analytics enforces password complexity. Your password must be at least 10 characters long and contain at least one uppercase letter, one lowercase letter, one number, and one special character (!@#$%^&*). If your password is too complex, it may cause login issues. Consider resetting your password to a simpler, yet still secure password.

Case 9: Other Technical Issues

If none of the above solutions work, there may be a technical issue with Adobe Analytics. Contact Adobe Support for assistance.

Managing Multiple Accounts

As an Adobe Analytics user, you may need to manage multiple accounts, such as those for different clients or projects. Here’s a detailed guide to logging into your newly added account:

1. Check Your Email

After adding a new account to your Adobe Analytics profile, you’ll receive an email invitation from Adobe. This email contains a link to create your account.

2. Click the Link

Click the “Create Account” link in the email invitation. This will open a page where you can create your password.

3. Create a Password

Enter a strong password for your new account. This password should be different from the one you use for other accounts.

4. Complete Your Profile

You may be asked to provide additional information, such as your name, company, and job title. Fill out this information and click “Create Account.”

5. Log In to Analytics

Once you’ve created your account, you can log into Adobe Analytics. Go to the Adobe Analytics login page and enter your username and password.

6. Check the Accounts Menu

Once you’re logged in, click the “Accounts” menu in the top-right corner. This menu displays a list of all the accounts that you have access to.

7. Select Your New Account

Find the new account that you added in the “Accounts” menu and click on its name.

8. Start Using Your New Account

You are now logged into your newly added account. You can start using the account to track website data, create reports, and perform other Adobe Analytics tasks.

9. Understanding Account Switching

When managing multiple accounts, it’s important to understand how account switching works:

Account Selection:

When you first log into Adobe Analytics, the default account is the one that you created during the onboarding process. To switch to a different account, you måste select it from the “Accounts” menu.

Company Level:

If you have accounts at the company level, you can switch between them by clicking the company name at the top-left corner of the screen and selecting a different company.

Account Permissions:

When switching accounts, ensure that you have the necessary permissions to access and use the account. If you don’t have the required permissions, you may not be able to perform certain tasks.

Creating a Strong Password

A strong password is at least 12 characters long and contains a mix of uppercase and lowercase letters, numbers, and symbols. Avoid using common words or phrases that can be easily guessed.

Enabling Two-Factor Authentication

Two-factor authentication adds an extra layer of security by requiring you to provide a code from your phone or another device when logging in. This makes it much harder for someone to access your account even if they have your password.

Using a Strong Firewall

A firewall is a software or hardware device that monitors and controls incoming and outgoing network traffic. A strong firewall can help to block malicious attacks and prevent unauthorized access to your computer or network.

Keeping Software Up to Date

Software updates often include security patches that fix vulnerabilities that could be exploited by attackers. Make sure to keep all of your software, including your operating system, web browser, and Adobe Analytics, up to date.

Avoiding Phishing Scams

Phishing scams are emails or websites that attempt to trick you into giving up your personal information, such as your password or credit card number. Be wary of any emails or websites that you don’t recognize, and never click on links or open attachments from unknown senders.

Using Secure Browsing Practices

When you’re browsing the web, be sure to only visit websites that you trust. Avoid clicking on links in emails or social media posts that you don’t recognize, and never enter your personal information on a website that you don’t know is secure.

Monitoring Your Account for Suspicious Activity

Keep an eye on your Adobe Analytics account for any suspicious activity, such as unauthorized logins or changes to your settings. If you notice anything unusual, report it to Adobe immediately.

Changing Your Password Regularly

It’s a good idea to change your Adobe Analytics password every few months. This will help to keep your account secure, even if your password is compromised.

Using a Password Manager

A password manager can help you to create and store strong passwords for all of your online accounts. This can make it easier to keep your accounts secure, and it can also help you to avoid forgetting your passwords.

Educating Yourself About Security

The best way to protect your Adobe Analytics account is to educate yourself about security best practices. There are many resources available online that can help you to learn more about how to keep your accounts safe.

Security Best Practice	Description
Create a strong password	Use a password that is at least 12 characters long and contains a mix of uppercase and lowercase letters, numbers, and symbols.
Enable two-factor authentication	Require a code from your phone or another device when logging in.
Use a strong firewall	Monitor and control incoming and outgoing network traffic to block malicious attacks.
Keep software up to date	Install security patches to fix vulnerabilities that could be exploited by attackers.
Avoid phishing scams	Be wary of emails or websites that attempt to trick you into giving up your personal information.
Use secure browsing practices	Only visit websites that you trust and avoid clicking on links or opening attachments from unknown senders.
Monitor your account for suspicious activity	Report any unauthorized logins or changes to your settings to Adobe immediately.
Change your password regularly	Change your Adobe Analytics password every few months to keep your account secure.
Use a password manager	Store strong passwords for all of your online accounts and avoid forgetting them.
Educate yourself about security	Learn more about how to keep your accounts safe by reading online resources.

How to Log into a New Account Added in Adobe Analytics

If you have been granted access to a new Adobe Analytics account, you can log in using the following steps:

Go to the Adobe Analytics website: https://analytics.adobe.com.
Click on the “Sign In” button in the top right corner of the page.
Enter your email address and password.
Click on the “Sign In” button.

Once you are logged in, you will be taken to the home page of the new account. You can now begin using Adobe Analytics to track and analyze your website data.