business-phone-etiquette

10 Ways to Answer the Phone Like a Pro

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10 Ways to Answer the Phone Like a Pro

Answering the Phone with Confidence and Professionalism In today’s fast-paced business environment, every phone call is an opportunity to make a positive impression. Answering the phone professionally not only reflects well on you and your organization but also sets the tone for the entire conversation. Whether you are the receptionist or the CEO, adhering to … Read more

How to Dial with an Extension: A Step-by-Step Guide

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How to Dial with an Extension: A Step-by-Step Guide

In the fast-paced business world, where time is of the essence, streamlining communication processes can make a significant impact on productivity and efficiency. One area where improvements can be made is in direct dialing with extensions. Whether you’re a seasoned professional or a novice navigating the complexities of office phone systems, understanding how to dial … Read more